Mitel

Choice

OpenScape Business can be deployed in the cloud, on-premises, or as a hybrid solution, with CAPEX and OPEX pricing options. It supports desk phones, cordless devices, and webRTC soft clients. The suite includes desktop CTI, contact center, and Operator Console.

Competence

The Unify platform traces its origins to 1847. No other vendor offers anything similar.

Simplify Everyday Workflows with Unify, now a part of Mitel

Capability

Resellers often forget how competitive this premium brand is. You can easily compete with companies like Ring Central , 8x8, 3CX, and others. Plus, our partner channel is exclusive, so you won’t compete with another Unify reseller for the same business.

Committed!

Always deliver more than expected.

With 175 years of ongoing development, Unify have established a stable and dependable platform. Let’s take a closer look at some of the standout products and services in the portfolio.

Hosted in the cloud

On-Premise

Hybrid

Features Available

Auto Attendant

Call Pick-up

Call Parking

Call Queueing

Call Groups

Do not Disturb

Portfolio

Unify Phone

Unify OpenScape Voice, part of the OpenScape Enterprise portfolio, provides cloud-based communication for seamless connectivity within your enterprise and with customers. Offering carrier-grade reliability and scalability, it’s an ideal telephony solution for mid- to large-sized businesses.

Cloud Telephony

Unify OpenScape Voice provides cloud-based communication for seamless connectivity for customers. Offering carrier-grade reliability and scalability, it’s an ideal telephony solution for mid- to large-sized businesses.

Hospital staff can work well with systems from Ecctec

On Premise Telephony

OpenScape Business, designed for small and medium-sized businesses, provides a flexible and scalable on-premise solution that meets all communication needs in one unified system.

Desk Phones

The CP series offers seamless connectivity, ease of use, and essential features to enhance productivity. With crystal-clear audio, sleek design, and versatile accessories, CP phones cater to diverse needs.

Cordless Phones

Our OpenScape DECT wireless handsets are designed for real-world mobility. They are durable, feature-rich, and fully integrated with your Unify OpenScape Enterprise voice network.

UC Suite

myPortal offers several options: myPortal for Outlook integrates a full CTI suite into Microsoft Outlook, myPortal@work is a webRTC soft client for Mac or PC, myPortal Desktop is a standalone CTI client, and myPortal for Teams provides desk phone integration directly within MS Teams.

Contact Centre

myAgent offers a comprehensive inbound contact center solution for voice, email, and fax. It features powerful call scheduling, in-queue messaging, and agent reporting, all managed through an intuitive interface.

Operator Console

myAttendant is an ideal solution for traditional reception roles in your client’s business. The intuitive software simplifies call handling, allowing operators to easily transfer and consult on calls, update user presence, and view queued or parked calls.

Call Reporting & Recording

Call reporting is available from the cloud for OpenScape Business platforms, with SMDR or CSTA options. It includes unlimited wallboards, custom reports, and is cost-effective.