ECCTEC Distribution is a value added distributor in the Australian and New Zealand market place, specialising in distributing innovative products and services for industries like Telecommunications, Healthcare, Retail and others.
These digital solutions are from globally-recognised technology partners such as Mitel/Unify, Advantech, SMSEagle and Tassta. ECCTEC is a value-added distributor so it supports all of these leading-edge solutions which in turn, brings even more success for their resellers.
The Mitel/Unify Portfolio
ECCTEC distributes the Mitel/Unify portfolio across Australia, New Zealand and the South Pacific region (ANZP). In this role, ECCTEC brings three decades of experience in the communications sector to the table and as ECCTEC’s CIO, Stuart Edge, says: “ECCTEC is now fully equipped to handle all Mitel-Unify products, solutions and services, ensuring seamless support and distribution for our partners.”
Unify has established a stable and dependable platform and its portfolio features a range of standout products and services which include:
Unify OpenScape Voice – this product is part of the OpenScape Enterprise portfolio and provides cloud-based communication for seamless connectivity within a business. Offering carrier-grade reliability and scalability, it’s an ideal telephony solution for mid to large-sized companies.
WebConnex – Having one of the world’s top communication platforms is great and WebConnex takes this to the next level because it allows users to keep in contact using any device, anywhere. It delivers the power of Unify’s OpenScape Voice and OpenScape UC, so users have all the features they require via a simple web browser or locally installed app.
Unify OpenScape Business – is designed for small and medium-sized businesses, providing a flexible and scalable cloud or on-premise solution, that meets all communication needs in one unified system.
Desk Phones – the CP series of phones provide seamless connectivity and ease of use. The phones have crystal-clear audio, sleek design, versatile accessories and cater to diverse needs.
Cordless Phones – the OpenScape DECT wireless handsets are designed for real-world mobility. They’re durable and fully integrated with the Unify OpenScape Enterprise voice network.
UC Suite – myPortal offers several options, integrating a full CTI suite into Microsoft Outlook. As well, myPortal@work is a webRTC soft client for Mac or PC and it’s a standalone CTI client. Plus, myPortal for Teams provides desk phone integration directly within MS Teams.
OpenScape Business Contact Centre – the user client software, myAgent, offers a comprehensive inbound Contact Centre solution for voice, email and fax. It features powerful call scheduling, in-queue messaging and agent reporting, all managed through an intuitive interface.
Call Reporting and Recording – Call reporting and recording is available from the cloud for OpenScape Business platforms, with SMDR or CSTA options. It includes unlimited wallboards, custom reports and it’s cost-effective to boot.
Operator Console – myAttendant is an ideal solution for traditional reception roles in your client’s business. The intuitive software simplifies call handling, allowing operators to easily transfer and consult on calls or to update user presence and view queued or parked calls.
Advantech’s ePaper Solution
Advantech’s ePaper solution is centrally managed and updated through the LEO-D Device Manager. The integrated back-end system can remotely transmit and receive data, to and from the respective ePaper device. This ePaper solution is used for labeling products in retail and other industries. This display technology doesn’t need power to display the image – power is only used when the image is changed. This makes it ideal when labels need to be changed periodically, for example patient’s information in a hospital or information in a meeting room.
Advantech is also a leading player in the digital healthcare market, with years of trusted experience. Advantech has worked with international medical equipment manufacturers and system integrators, building the core competencies of Advantech’s Medical Computing Division, in order to assist hospitals with establishing patient-centred healthcare environments and universal digital healthcare platforms.
TASSTA Communication System
Since mobile technologies changed our lives and the world became faster, TASSTA’s products bring changes in the world of communication which are appreciated. TASSTA developed a Push-To-Talk solution is a mobile application which can replace traditional 2-way radio systems. The solution uses mobile data and Wi-Fi to enable you to be able to use mobile phones as a 2-way radio. The solution takes advantage of GPS to provide location and geofencing.
The TASSTA Push-To-Talk e-mail to SMS function works by taking your created emails, converting them to SMS format, and then sending the SMS texts to your specified recipients. It also incorporates lone worker protection by a feature where an alarm is set off if the mobile device lies flat.
SMSEagle Messaging
SMSEagle converts your email to SMS so that you can reach as many recipients as you like. You have access to SMSEagle from a web browser on computers, tablets or phones. Just send an SMS message to your SMSEagle device and it will be converted to an SMS message and delivered to the chosen phone number. The SMSEagle device uses your SIM card so you can control the costs and adjust your SIM contract to your needs.
For more information, visit www.ecctec.com.au
To contact ECCTEC, call +61 (02) 8834 3888
